
Case study · Play Planet
Construction quotes with AI, connected to the ERP
Play Planet designs and builds playgrounds and play spaces for public and private clients across Portugal. It uses a custom CRM built by FairAI, with AI quoting and a connection to its PHC ERP.

- 1Quote lines drafted by AI
- 2Prices from past work and the catalogue
- 3Sales accepts or adjusts each line
About the client
Portuguese company that designs and builds playgrounds, play spaces and sports equipment. It works through public tenders and direct contracts, on projects all over the country.
The challenge
Each construction quote has dozens of lines: removals, ground preparation, surfacing, equipment, fencing. Prices come from the catalogue and from past projects, and putting them together by hand takes time.
What we built
- A custom CRM for the company’s quotes
- Quote lines proposed by AI, with the source of each price: catalogue or past work
- Sales accepts or adjusts each line before sending
- A connection to the PHC ERP, reading and writing: data is entered only once
Today
AI quoting is in use by Play Planet’s sales team.
Next
Project management, designed with Play Planet
In design: each project followed from award to close-out, with a start-up checklist, invoices read automatically, a site diary by message and actuals feeding the next quotes.
